Shipping & Returns

Shipping Information

You are more than welcome to collect items from our business premises or we can post items to UK addresses. The prices we have to charge reflect the prices we have to pay, we always try to ship by the most cost effective method. If you have any particular preference regarding choice of courier please contact us before completing check out and we will do our best to comply with your requirements. Generally speaking for items that weigh less than 2Kg we will post with Royal Mail, spare parts that weigh more than 2 KG and up to 14KG will go MyHermes. Small to medium sized engines (up to 30KG in weight) will go with Parcel Force on a 2 day service. Engines or other parcels that weigh over 30KG have to go via a specialised pallet courier at a cost of £65. Please note that most couriers charge extra to deliver items to highlands and Islands, if you live in these areas please contact us before purchasing. sadly we have to pass these charges on but we will always do our best to find the best courier in each situation.Please note that we are not currently able to ship items outside of the United Kingdom. We can dispatch pallets on the same day as an order is placed if the order is received before 10 am. Orders received between 10 am and 15:00 will be dispatched the following working day, orders received after 3pm will go out 2 working days later. Please be aware that most parcels and pallets are sent by trackable means and will need to be signed for upon delivery. In the case of pallets a £30 redelivery charge will apply if nobody is available to sign for it, this charge is levied by the courier company and is non refundable. Parcels that are sent via Royal Mail can be redelivered free of charge or be collected at a parcelforce depot or local post office. Missed parcels sent via MyHermes can be redelivered by calling the number on the missed parcel notice that will be left at the delivery address. In all cases the courier's terms and conditions will apply.

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